Shipping Policy

We ship through registered and trusted courier partners for orders within India as well as overseas. For shipping timelines, please refer to the product descriptions page for each product.

*Please note that Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries.

*For sale related policies, please refer to our Sale T&C's

**On all domestic or international SOUK orders, shipping rates will be directly communicated to the customer by the Good Earth team. The above shipping rates do not apply to SOUK products.

DOMESTIC SHIPPING

We offer free shipping for all domestic orders.
The deliveries are dispatched to the shipping address recorded at checkout.
All orders are processed from our warehouse in Ballabhgarh, Haryana, India
Free shipping does not apply to furniture and chandeliers

TRACKING AND DELIVERY

Post shipping, the details of tracking number and information of the shipping agency will be shared via email.
Orders can be tracked using the consignment/tracking number on the shipping partner’s website.
The order status can also be tracked on GE website footer “Order Status” link under “Customer Assistance.”
Our delivery partners will attempt to deliver the package three (3) times before its returned to us. In case it is returned to us after 3 attempts, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.
Please ensure the complete shipping address including zip code and a mobile number to ensure hassle free delivery.
In case of failure to deliver due to incorrect details, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.

MODES OF PAYMENT

For Domestic orders, we accept all major debit & credit cards (including Mastercard, Visa & American Express), Net Banking options across major banks as well as recognized Wallet & UPI options.
American Express credit cards may not be accepted for some transactions, due to some technical issue with our payment partners.